Civil Rights

Discrimination is Against the Law
One Community Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. One Community Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

One Community Health:

• Provides free aids and services to people with disabilities to communicate effectively
  with us, such as: Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Provides free language services to people whose primary language is not English, such as: Qualified interpreters
• Information written in other languages

If you need these services, contact 916 443-3299.

If you believe that One Community Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

One Community Health
Compliance Department
1500 21st Street,
Sacramento, CA 95811
877 316-0213, fax 916 325-1984
compliance@onecommunityhealth.com

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, a Compliance staff member is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
800 368-1019, 800 537-7697 (TDD)

To file a complaint and for additional information on filing a complaint, visit:

https://www.hhs.gov/civil-rights/filing-a-complaint/index.html.