Nondiscrimination Notice
Discrimination is Against the Law
One Community Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. One Community Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
One Community Health:
- Provides free aids and services to people with disabilities to communicate effectively
with us, such as: Qualified sign language interpreters - Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as: Qualified interpreters
- Information written in other languages
If you need these services, contact (916) 443-3299.
If you believe that One Community Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
One Community Health
Compliance Department
1500 21st Street,
Sacramento, CA 95811
(833) 969-2549, fax (916) 325-1984
compliance@onecommunityhealth.com
Website and Digital Accessibility
One Community Health is committed to ensuring that individuals with disabilities have equitable access to our programs, services, and digital communications. This includes access to our website, online forms, and other patient‑facing digital tools.
If you experience difficulty accessing information or using any digital content, we will work with you to provide reasonable assistance or an alternative means of access.
How to Request Assistance or File a Grievance
If you need these services, including assistance with website or digital accessibility, contact:
One Community Health Compliance Department
1500 21st Street
Sacramento, CA 95811
Phone: 833‑969‑2549
Fax: 916‑325‑1984
Email: compliance@onecommunityhealth.com
You may file a grievance in person or by mail, fax, or email. If you need help filing a grievance, a Compliance staff member is available to assist you.
Civil Rights Complaints
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, a Compliance staff member is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
800 368-1019, 800 537-7697 (TDD)
To file a complaint and for additional information on filing a complaint, visit this website.