Website Accessibility

One Community Health is committed to ensuring that our website is accessible to all individuals, including people with disabilities. Access to healthcare information and digital tools is an important part of providing equitable, patient‑centered care.

Accessibility Standards

One Community Health works to make its website conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level A and Level AA, which support compliance under Section 504 of the Rehabilitation Act for organizations receiving federal financial assistance.

These standards help ensure digital content is accessible to individuals with visual, auditory, cognitive, and mobility disabilities.

Ongoing Accessibility Efforts

Accessibility is an ongoing process. Our efforts include:

  • Reviewing website content for accessibility barriers
  • Improving navigation, structure, color contrast, and readability
  • Ensuring forms and interactive features are usable with assistive technologies
  • Prioritizing patient‑facing and care‑related content
  • Working with third‑party vendors to support accessible digital tools

If third‑party content linked from our website does not meet accessibility standards, we work to address the issue or temporarily remove access until compliance can be confirmed.

Known Limitations

While we strive to ensure all areas of our website are accessible, some content may not yet fully conform to accessibility standards. This may include legacy pages or third‑party tools outside our direct control. We are actively working to address these areas.

Need Help or Want to Report an Accessibility Issue?

If you experience difficulty accessing any part of our website or need information in an alternative format, we want to assist you.

Contact us:

  • Phone: (833) 969‑2549
  • Email: compliance@onecommunityhealth.com

When reaching out, it is helpful to include:

  • The page or feature you were trying to access
  • A description of the issue
  • The assistive technology used (if applicable)

We make reasonable efforts to respond promptly and provide accessible alternatives.

Our Commitment

Ensuring digital accessibility supports One Community Health’s mission to provide inclusive, equitable care. By improving access to online information and services, we aim to reduce barriers and improve health outcomes for the communities we serve.